Patient tech help for everyday devices

Helpers can sit with older adults and work through common phone, tablet, computer, TV, printer, and app questions.
Linked Lives helper providing patient tech help during a senior visit
Tech help visits focus on everyday devices and clear, patient guidance.
Member proof

Tech help works best when the member has the device, charger, account access, and a short list of questions ready.

Member reviews

Read more reviews

"They helped me with tasks like grocery shopping and setting up my computer."

Bill

"Personal, intelligent, and helpful. The kind of help you want in your house."

Gail and Jerry

Common tasks

  • Phone and tablet settings

  • Video call setup

  • Printer or TV basics

  • Password reset guidance

  • App, photo, or email organization

Service boundaries

  • No cybersecurity guarantees, device repair, or data recovery promises

  • Members should not share sensitive passwords unless they are comfortable doing so

  • Account-specific issues may require support from the provider

Check local availability

Start by checking availability, then describe the tasks you want help with.

Group practical tasks

A visit can often cover several practical tasks when they are safe, clear, and within the helper's ability.

Review before booking

Pricing and availability are shown before booking. For account-specific questions, Linked Lives support can review the details directly.

Frequently asked questions

What devices can helpers assist with?

Helpers can assist with everyday questions about phones, tablets, computers, TVs, printers, apps, photos, email, and video calls.

Can a helper fix a broken device?

No repair or data recovery outcome is guaranteed. Helpers can troubleshoot simple issues and help members understand next steps.

Should I share passwords with a helper?

Members should only share sensitive account information if they are comfortable. When possible, members should type passwords themselves.

How should I prepare for tech help?

Have the device, charger, account access, and a short list of questions ready before the visit.

Ready?

Check current availability before you book.

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Sophia

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